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Provider Portal is Astrana's primary tool for PCPs, specialists, and office staff. Use it to manage authorizations, referrals, quality reporting, member records, and attestations — all in one place.
For PCPs · Specialists · Office Admins · Network staff
Redesigned Demographic Attestation (California)
Multi-IPA California providers can now complete a single demographic attestation instead of one form per IPA. Rebuilt with office-level fields, a sticky section-navigation panel, office link/unlink, a W-9 upload that appears only when needed, and a refreshed design. California only; hidden until launch communications go out.
Read more ›Eye-exam CPT frequency checks (APC, GOM, AVISTA)
Ophthalmology authorizations now flag CPT codes that fall outside their frequency rule for providers under the referring provider's TIN; providers under a different TIN can enter them without an alert.
Read more ›UC Whiteboard usage report
A new report shows every UC Whiteboard location in your IPA and the daily walk-in volume per location, so Super Admins can see whiteboard usage across the IPA.
Read more ›How do I create an account?
Portal access is only granted to contracted providers following review and verification by Provider Relations.
How do I check the status of a submitted claim?
All submitted claims are trackable from the Claims dashboard.
How do I check a member's eligibility?
Eligibility checks confirm a member's current coverage and IPA assignment.
How do I submit a claim?
Claims can be submitted through the portal for individual encounters.
Need Help?
Contact our support team
Can't find what you're looking for? Our Portal Inquiries team can help with access, navigation, errors, and claims submission.
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Submit authorizations by fax
If you can't access the portal and have a time-sensitive authorization, here's what to do.
See emergency instructions